Simple transactions and clear rules
Achieving joint and sustainable growth in the insurance industry requires clarity and transparency. All actors must assume their role and focus efforts on the current needs of the client since this is the way to design tailored solutions that lead to a win-win.
The insurance market is evolving. Part of this progress is due to the technological acceleration that both the industry and the client are experiencing; for this reason, it is imperative to create simplicity in transactions, clarity in coverage, and a high level of service from the purchase to the claim.The key to achieving this lies in the growth mindset, which will make it possible to develop resilience and adapt to changes in the face of the accumulation of challenges that the insurance sector is currently experiencing on a global scale.
Ronald Bolaños, President Liberty Specialty Markets West Region (Latin America and US), states in an interview with El Asegurador Magazine that the objective of the sector is to generate new value propositions that attract consumers and thereby consolidate insurance as a protection instrument irreplaceable in society.